Our bears come with a guarantee to please. If for any reason you need to contact us, we are here to serve you. Each bear is packed in a special container that will protect your purchase when it is shipped to you.

Bear Necessities does its best to keep relationships with our customers on a personal level. If you wish a special bear with special touches, e-mail us by clicking the link.

Have an over due order, call 1-888-888-8888 with your order number and we will be happy to trace your bear after it was shipped. We will return your call with the trace information.

Your bear does not meet the quality you expected. Return the bear in its original shipping container and we will gladly credit your CC upon receipt of the merchandise.